Raya, hotel management software

Cashier

• View transactions
• Cash register handover and opening
• Central cash register handover
• Overall cash register report
• Cash register handover report
• Account transfer and relocation
• View guests pending settlement

Telephone

• Define contact groups
• Register the contact list
• Call rate pricing
• View the list of calls
• Possibility of filtering by time range and call type
• Direct connection to the telephone system

Credit accounts

• Ability to define invoice plans
• Ability to define sales plans
• Online system management
• Allocation of online capacity
• Contract definition capability
• Ability to define and categorize credit accounts with commission allocation
• Ability to record descriptions in reservations, check-ins, invoices, and settlement receipts

Rates

• The possibility of defining rates by category
• The possibility of defining seasonal rates separately
• The possibility of defining rate variations during peak and off-peak days
• The possibility of defining rates for breakfast, lunch, and dinner

Reception

• Reception rack with quick access to various room types
• Option for customizable settings to display rooms
• Ability to register quick check-in or check-out
• Ability to record guest requests
• Ability to view vacant rooms or rooms needing cleaning, etc
• Registering maintenance issues
• Setting room cleaning priorities
• Viewing room statuses in detail on a clear rack
• Calculating the momentary occupancy rate and reservation occupancy rate along with the number of resident guests
• Arrangement of rooms for today’s arrivals
• Caravan reception
• Viewing today’s departures
• Guest folio
• Ability to register waiting guests
• Ability to register entrusted goods
• Ability to prepare a report book
• Viewing complaints related to reception and the ability to respond and record actions
• Reception rack summary report

Reports

• Full Sales Report
• Credit Account Transaction Report
• Credit Account Performance Report
• Sales Plan Report
• Bank Report (Transactions of different banks and viewing the list of statements)
• Display of Sales Invoice and the ability to issue in an aggregated and segregated manner
• Report of Walk-in and Reserved Guests
• Occupancy Rate Report (Daily, Weekly, Monthly, and Yearly) with the ability to filter by room and sales plan
• Comparative Reports with Analytical Charts
• Sales Report by Individuals (categorized by users)
• Option to report on remaining registers
• Option to report on resident debtors
• Room Charges Report
• Reports on Monetary Occupancy Rate
• Room Variety Reports

Reservations

• Displaying 3 calendars simultaneously in the reservation rack
• Automatic registration of check-ins
• Ability to register reservations based on different calendars and room types (rack interface to easily pick intervals, rooms, and book)
• Determining the status of canceled check-ins (with the possibility of assigning a penalty)
• Displaying defined peak and off-peak days and occasions
• Ability to remove rooms out of service from the reservation rack
• Calculating the occupancy percentage of reservations for each day and available vacant rooms
• Displaying daily reservations
• Ability to register group reservations
• Real-time calculation

Agency reservations

• The possibility of managing reservations from online platforms
• Capacity assessment for online sales and reservation management
• The possibility of defining multiple plans for sales
• Reading reservations from other online systems
• Facilitating communication between the hotel and BTC, B2B customers
• Connecting to the bank gateway

Online reservation

• Automatic backup
• Automatic updates
• Support system
• Connection to the hotel's bank gateways
• Users with different access levels
• Sales plans BB, HB, and FB
• Multiple rates for peak and off-peak days
• Other services and leisure tours
• Capacity for different time ranges
• Reports of visits and of successful and incomplete reservations
• A package limited to a reservation window (for example a three-day package from 2 to 5 Farvardin)
• Connection to the hotel PMS, reading capacity, and posting the reservation straight onto the reservation rack

Housekeeping

• Cleaning Rack
• Housekeeping Rack
• Displacements
• Determining the Priority of Cleaning
• Two-Stage Checkout
• Possibility of Preparing a Report Office
• Possibility of Registering Lost and Found Items
• Requests and Complaints
• Possibility of Registering Found Objects
• Possibility of Viewing Room Logs
• Possibility of Registering Requests and Messages
• Possibility of Simultaneous Registration of Minibar and Damage
• Possibility of Reporting in Graphical and Tabular Form

Laundry

• Definition of laundry and service grouping
• Register laundry manually, room
• Submit a request and view other requests
• View the relevant complaints and the possibility of responding and referring
• Laundry box

Damage

• Definition of Damage and Grouping of Damages
• Possibility of recording damages (manual, room)
• Compensation Fund and Viewing the Bills Related to it

Minibar

• Definition of Minibar and Grouping of Minibar Services
• Manual minibar service check-in, room
• Minibar Trunk

Accounting

• Presenting financial statements
• Foreign currency accounting
• Providing financial balance sheet reports
• Dynamic coding definition capability
• Cash flow statements
• Statement of changes in equity
• Full profit and loss reports
• Periodic reports (yearly, quarterly, and monthly)
• Providing reports for different accounting branches and fiscal years
• Providing various types of reports (matrix, trial balance, seasonal, etc.)
• Capability to register automatic documents (income, profit and loss, expenses, opening, and closing)

Fixed assets

• Setting the location of deployment
• Recording asset transfer
• Recording asset sale
• Calculating depreciation
• Categorizing assets
• Grouping assets
• Depreciation rate
• Registering an asset

Budget and credits

• Forecast of receivable collection
• Report of the estimated collection period
• Cash-flow forecast reports
• Record of construction-cost estimates and resource allocation
• Purchase and material-use budget reports (quantity, rial, monthly, and seasonal)
• Current-cost forecasts, entered directly or taken from prior years' budgets

Tax operations

• Performance Statement
• Value Added Tax Declaration Registration
• Automatic Quarterly Report Submission
• Ability to Present Ledgers (Daily, Consolidated, and Overall)

Sales

• Automatic sending of sales information to the taxpayer system
• Issuance of Official Sales Invoice

Store

• Multi-warehouse capability
• Value-added reports
• Dynamic coding capability
• Matrix and center reports
• Ability to send notifications and alerts
• Recording through requests
• User discrepancy and error reports
• Instant valuation (average, FIFO)
• Physical inventory registration and warehousing
• Automatic accounting document submission at different levels and time intervals

Treasury

• Definition of Agents
• Assignment of Special Check Numbers
• Management of Receivable Document Status
• Definition of Various Bank Guarantees
• Management and Control of Payment Request Registration
• Presentation of Detailed Turnover Reports for Beneficiaries
• Definition of Banks, Branches, Account Numbers, and Various Current Accounts
• Automatic Transfer of Receivable and Payable Documents to the New Financial Period

Cost control

• Material consumption analysis
• Calculation of fully loaded buffet cost
• Calculation of fully loaded food cost, average, and latest price

Attendance

• Types of Leave
• Staff Information Setup
• Work Shift Setup
• Attendance Report Retrieval
• Daily Attendance Recording

Employment

• Recruitment Decree
• Definition of Salary Factors
• Definition of Employment Factors

Payroll

• Full Salary Report
• Printing Salary Slip
• Capability to Register Work Records
• Ability to Calculate Salaries
• Salary List Reports
• Tax List Reports
• Capability to Define Salary Taxes

Bonuses

• The ability to define holiday bonuses and incentives
• Calculation of holiday bonuses and incentives

Guest club

• Member registration
• Guest categorization
• Survey submission
• Member complaint submission
• Viewing guest scores and point transactions
• Recording check-in and check-out guest lists
• Allocating credit based on points earned from business partner establishments

SMS

• Ability to send and receive SMS messages
• Ability to send occasion-specific SMS messages
• Ability to send welcome SMS messages
• Ability to send reservation confirmation SMS and payment link
• Ability to send group SMS messages to organizational customers

Surveys

• Ability to define question categories and assign them to different centers
• Ability to define survey questions and differentiate their display in various types of online and in-person surveys
• Capability to register surveys and complaints for different centers
• Recording exit surveys for guests
• Viewing the history of incoming guests
• Assigning complaints submitted in surveys to responsible units and enabling multi-stage tracking and referral
• Generating reports based on different units
• Setting the start and end time for a survey period

Social networks

• The ability to define a hotel on social networks
• Report of comments, suggestions, and criticisms

Restaurant

• Ability to define various types of restaurants
• Ability to define various foods and their categorization and grouping
• Ability to define a daily menu for each restaurant
• Ability to define various buffets
• View buffet rack and easy registration
• View restaurant tables and easy ordering from the menu with prices
• Use of the app for user convenience
• View the list of resident guests
• Restaurant cash register
• Ability to view invoices
• Report ledger
• Ability to prepare a full buffet report
• Ability to report on the overall restaurant cash register
• Cash register shortage and surplus report
• Tip report
• Restaurant sales report
• Returned invoices report
• View statistics of incoming guests

Banquets

• Ability to determine the type of ceremony
• Ability to display a special calendar for ceremonies
• Ability to record complete reservation information
• Ability to define ceremony venues
• Ability to register all the necessities required for the ceremony

Parking

• Ability to define a vehicle
• Ability to define parking
• Ability to define a parking spot
• Ability to define parking rates

Transfer

• Ability to define various types of vehicles
• Ability to record the daily reservation list (welcoming and seeing off)
• Connection with the airport flight announcement system for guest transfers
• Ability to define drivers and types of licenses
• Ability to define vehicle fuel
• Ability to record tasks
• Ability to record insurance and fines
• Capability to record in the report ledger

Tourism services

• Ability to define various services and categorization of tourism
• Ability to register tourism services
• Tourism fund

Business intelligence

• Revenue Management
• Expense Management
• Budget Management

Sales dashboard

• Sales Performance
• Analysis of Sales Prices
• Analysis Based on Customers
• Competitor Price Review
• Market Elasticity Survey

• Goods request by center.
• The ability to define the approval cycle for submitted requests.
• Requests report.
• Report of the approval cycle for submitted requests.
• The ability to archive all requests and filter by time range.

Networked TV

• Capability to record activity reports
• Capability to save settings

Internet

• The ability to register internet users
• The ability to register internet settings

Engineering

• Recording equipment malfunctions
• Determining the visit period
• Defining types of damages
• Registering consumed items
• Defining equipment checklists
• Reporting on the time of repairs
• Assigning a unit and responsible person for follow-up

Sana

Automatic transmission of guest registration details to the police surveillance system (Sana) upon check-in.

Jana

Automatic transmission of lodging statistics to the national tourism portal (Jana).

Moudian

Online transmission of electronic sales and service invoices to the Moudian tax platform.