An overview of some of the features of the front office subsystem of Raya hotel management software
The hotel’s front office department is considered the nerve center of the hotel and is the first point of contact for hotel guests. The strengths and weaknesses of the hotel’s service quality begin with the front office unit. Since the most interaction before, during, and after the stay is with the front office unit; the speed, ease, and accuracy of the processes of this unit are very important.
Major modules such as cash register, telephone system, credit accounts, pricing, reception, reservations, reports, and OTA, etc., are provided in the front office section of Raya hotel management software.
Major capabilities including recording various transactions, direct communication with the telephone system, real-time commission calculation, prioritizing room cleaning, the ability to determine sales capacity to agencies, etc., are provided in the front office section of Raya hotel management software.
Numerous reports including comprehensive sales report, comparative reports with analytical charts, performance report of various contracts by reservation, register report, occupancy percentage report, etc., are provided in the front office section of Raya hotel management software.
The most interaction between guests and the hotel is with the front office unit, and this section maximizes productivity in the front office software section of hotel management by accelerating and increasing the accuracy of related processes.
