Raya hotel management software

Among the features of survey in the guest relationship management section of the Raya hotel management software, the following can be mentioned:

• Ability to define question categories and assign them to different centers
• Ability to define survey questions and differentiate their display in various types of online and in-person surveys
• Capability to register surveys and complaints for different centers
• Recording exit surveys for guests
• Viewing the history of incoming guests
• Assigning complaints submitted in surveys to responsible units and enabling multi-stage tracking and referral
• Generating reports based on different units
• Setting the start and end time for a survey period