The hotel food services manager has various responsibilities, including supervising staff, planning, hiring, training, managing food inventory, and handling orders. This individual should also be capable of crisis management and addressing customer complaints. Food services managers in hotels need sufficient experience in the food service and hospitality industry, and they may require relevant educational qualifications.
Skills Required for a Hotel Food Services Manager:
• Excellent Interpersonal and Communication Skills: Ability to effectively communicate with employees and customers.
• Strong Leadership and Motivational Skills: Leading teams and inspiring employees.
• Decision-Making Skills: Making quick and appropriate decisions in various situations.
• Strong Management Skills: Planning, hiring, training, and supervising staff.
• Knowledge of Labor Laws and Hygiene: Awareness of relevant work laws and hygiene practices.
• Crisis Management Ability: Remaining calm and problem-solving under stressful conditions.
• Time Management: Efficiently managing tasks and time.
Typically, a bachelor’s degree in fields related to tourism and hotel management is required for this position.