Two-star hotels offer more services and amenities than one-star hotels. Some of the criteria for two-star hotels include:
• Having a common sitting room with a capacity of at least one-third of the total number of guests is mandatory.
• Having a television in the lobby and also one in each room is mandatory.
• Having a laundry room and a motor room is mandatory.
• If the hotel has more than two floors, an elevator is required.
• Rooms must have proper ventilation, heating, and cooling.
• The minimum restroom area should be 3 square meters.
• The minimum restaurant area should be 40 square meters.
• The minimum lobby area should be 30 square meters.
• The minimum room size should be 12 square meters.
• There should be a minimum of 20 rooms.
• Other amenities are optional.
Frequently Asked Questions
Yes, the criteria and star ratings for hotels and apartment hotels are different:
Hotel ratings are based on the facilities and services they provide. They are determined by factors such as service quality, customer satisfaction, and technical and structural aspects.
New regulations for hotel and apartment hotel ratings emphasize service quality and customer satisfaction. Unlike previous guidelines, they do not rely solely on building size and height.
For apartment hotels, there is less information available, but generally, they are evaluated based on more limited amenities compared to hotels. They are often designed for longer stays.
Hotels are temporary accommodation facilities built for travelers in various cities, especially tourist-friendly ones. They offer various services such as restaurants, cafes, swimming pools, saunas, conference halls, beauty salons, gyms, and children’s play areas.
Apartment hotels, on the other hand, consist of furnished and independent units. They usually include a kitchen and are suitable for longer stays. Apartment hotels may not have all the services that regular hotels offer, such as room service or a pool. In general, if you’re looking for comprehensive services, a hotel is a better choice. But if you want a home-like space for an extended stay, an apartment hotel might be more suitable.
Hotel standards refer to the rules or operational requirements that define the brand image of a hotel or a group of hotels. These guidelines cover a wide range of areas and set customer expectations regarding services and facility quality.
Vital aspects considered in creating hotel brand standards include architectural design, interior spaces, furniture, customer interactions, services, and management practices.
The term “Hotel Management Encyclopedia” refers to a collection of specialized knowledge and information related to the hotel industry. It includes common terminology, standards, management practices, and services associated with hotel operations.
This encyclopedia may cover topics such as defining public spaces in hotels, room and bed standards, hotel-specific terminology, job titles and roles within hotels, as well as information about hotel management software, human resources management, and advanced analytical and reporting capabilities
